Last updated: August 3, 2026
Zero Waste Solutions Pvt. Ltd. (“we”, “us”, “our”) operates the website zerowastesolutions.pk. This policy explains what information we collect when you visit our site or use our contact and pickup-request forms, how we use it, and the choices you have.
Information We Collect
Contact and pickup-request forms. When you submit a quote request, contact form, or pickup scheduling form on our site, we collect the details you provide — typically your name, email address, phone number, company name, and message. This information is sent directly to our team’s email inboxes so we can respond to your inquiry.
Newsletter sign-up. If you subscribe to updates from us, we collect your name and email address to send occasional newsletters and announcements via our email service provider (MailPoet).
Analytics. We use Google Analytics and Google Search Console (via the Site Kit by Google plugin) to understand how visitors use our site — pages viewed, time on site, general location, and referral source. This data is aggregated and does not directly identify you.
Cookies. Our site uses cookies for basic functionality (such as remembering your cookie consent choice) and for analytics purposes described above. You can disable cookies in your browser settings, though some site features may not work as intended.
Third-Party Services on Our Site
Our site embeds a few third-party tools to serve you better:
- Google Reviews widget (via Trustindex) — displays our public Google reviews.
- Live chat widget (Chaty) — lets you message us directly via WhatsApp or other channels; conversations you start this way are subject to that channel’s own privacy policy.
- Google Analytics & Search Console — see Analytics above.
These services may set their own cookies or collect data according to their own privacy policies, which we encourage you to review.
How We Use Your Information
- To respond to your inquiries and schedule waste collection or consultation services.
- To send newsletters or service updates, only if you’ve opted in.
- To improve our website and services based on aggregated analytics.
- To meet legal, regulatory, or contractual obligations.
We do not sell or rent your personal information to third parties.
Data Retention
We retain form submissions and inquiry records for as long as needed to respond to your request and maintain business records, and delete or anonymize them when no longer needed unless we’re required to keep them longer for legal or accounting purposes.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing info@zerowastesolutions.pk. If you subscribed to our newsletter, every email includes an unsubscribe link.
Security
We take reasonable technical and organizational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or how we handle your data, contact us at:
Zero Waste Solutions Pvt. Ltd.
Office No. 36, Centerpoint Plaza, Gulberg III, Lahore
Email: info@zerowastesolutions.pk
Phone: +92-333-9396155
This policy is provided as a general description of our data practices and does not constitute legal advice. We recommend having it reviewed by a legal professional familiar with Pakistani data protection requirements.